Mitigation tips after a water damage.

7/17/2020 (Permalink)

A water loss occurred in Chapel Hill, NC. We were there in record time to access and start the mitigation project.

SERVPRO is here to help. This is what we specialize in. We want to help and ease your mind about a terrible event that has happened. 

We do not want anyone to experience a water loss but we do HIGHLY recommend to have an emergency plan or call list. If something happens with an exploding pipe - have a plumber's number close to your phone. You always want to have a plan in case something does happen. 

We recommend the following: 

- Takes photos or video to record all previous conditions and structure. Make sure images clearly record the pre-existing structure.

- Once water damage has occurred, remove as much excess water from furniture after removing lamps and tabletop items. 

- Remove and prop up wet upholstery cushions for drying purposes. 

- Once we are on site, we will place fans. Do not reset or change orientation.

- Do not leave books, newspapers or magazine on wet carpets or floors. It can cause staining. 

- Do not turn on ceiling fixtures if ceiling is wet or enter room where ceilings are sagging from retained water. 

- Do not turn on heat unless required for human comfort. 

- Do not move objects or collections without documenting their conditions.

We are willing to help you in this unforeseen event. We understand that the process is not easy. Emotions take over and they are not always easy to deal with. We are here to help and to ease your mind. 

Call us today for an incredible experience and an even better understanding of the work that will be performed. 

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